Cannot get out of remote pairing screen
Did a reboot on my Roku 4K. Setting up again goes to English then goes to a screen that has emblems of the remote with a five second clock on it. The remote is paired, but cannot get out of that scre...
Forum Discussion
Hi KM86,
We're glad you've reached us here at the Roku Community!
To further assess the issue you've been having, could you provide us with the following details:
- May we know what type of remote you have? Kindly refer to this article on how to identify your remote.
- Can you send us a photo of the screen you're currently stuck on?
- Do you see any error codes?
After we've gathered a few more pieces of information, we'll be able to provide an accurate resolution. We're hoping for your response.
Regards,
Janadee
