Roku setup

[Kjrobertson3127]

I need to bypass the activation let’s get started screen because I factory reset it thinking it would help me fix the no internet connection issue. I found the remote strokes Home Screen button 5 times etc, but can’t do that unless I’m back at that original activated Home Screen? How can I get back to that with the remote or is there not a way ?

[atc98092 · Accepted solution]

Once it's been factory reset, you have to go through the initial setup from the beginning. There's no way to bypass it, because every Roku must be linked to a user account. The Factory reset removes that link, so it has to be set up again.

[Kjrobertson3127]

Dan my Roku won’t connect anymore to my completely operable WiFi. It stop connecting so I factory restored it then later found out all I had to do is press home button 5 times, then ffw, rwd etc which I found all over YouTube that works. So since I factory reset I can’t get back to my menu items to execute these commands. Any way from the let’s get started screen I can access those advance network settings ?

[atc98092]

Unfortunately, no. And those commands wouldn't do anything on a player that's not set up completely. So you have to complete the setup.

Let's look at your network issue. First, what model Roku do you have? I'm looking to see if it's a single or dual band wireless device. We then need to look at your network and determine what channel(s) are being used in your router for the wireless radios. Roku devices only support channels 1-11 in the 2.4 GHz band, and the non-DFS channels in the 5 GHz band.

Is your router controlled by your ISP, or do you have full control of its settings? Many ISPs have been reaching out and disabling the 2.4 GHz radio in the routers they control, and don't advise their customers. Why they'd do something so stupid I can't say, but it's been documented as happening. By default, the routers also assign the wireless radio channels automatically. At times, they might change the channel without you knowing, and if they change to a channel unsupported by Roku then you lose connection. 

You can determine the channel(s) your Roku uses by either logging into the router and checking it there, or often devices that are connected will show that information in a status window. My iPhone doesn't show it, but another connected Roku would, and possibly some other connected device.