Forum Discussion
I bought the hisense 58" R6 Series R63G roku tv 3 days ago. 58R63G
Software version 11.5.0 build 4236-CH
Issue ID TR 472 280
airplay does not work
home kit does not work
roku tv mobile remote app on ios can't find device(tv)
tv works fine, i can see airplay and homekit setup screen on tv, i can see airplay is enabled “on” but i don’t see it on my phone, my roku phone app can’t find the tv.
other samsung lg tvs in the house are on the same network and airplay works fine
troubleshooting steps done:
same network connected (2.4GHZ) (tried with 5GHZ also on both, didn't work)
cec 1 touch play enabled
network reset done
factory reset done
device connect enabled
control by mobile apps - network access = default (tried with permissive too, no luck)
fast tv start enabled
airplay enabled under airplay and homekit settings on tv
- Strega3 years agoRoku Guru
You might check to see if your router has a feature enabled with a name like: wireless isolation, AP isolation or client isolation. This security feature lets each device get onto the internet but prevents them from accessing each other.
- ivanahtannica3 years agoBinge Watcher
Strega I have this issue with a brand new Roku Streaming Stick 4K (3820x). However, my older Roku is working just fine. So I don't think it's an issue with the router (at least not for me). rishkh It's not clear in your description how it doesn't work. For me, the devices can see each other, however, when I try to type the code to "pair" them, my device won't accept the code. It keeps saying I entered the wrong code even when I didn't.
- rishkh3 years agoChannel Surfer
Added, tv does not show is available airplay devices or in roku app.
can see airplay enabled on tv.
- rishkh3 years agoChannel Surfer
Other tvs are able to airplay on same network