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Hello y'all!
My husband and I have a vacation home where we have our first Roku account for a Connexx tv and a Roku device. I put the account in his email. Recently, I got an Onn Roku tv for home and that account is in my email.
Is it possible to log him out at the vacation home and I log in so I can access my saved list?
Thanks!
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It would have been simpler and easier to have just linked the second Roku to the same Roku account as the first one. They'd both have all the same channels, but that's water under the bridge now.
Once set up a Roku remains connected to the same Roku account (identified by email address) as it is linked to. You can't just switch back and forth between them.
To change Roku accounts you have to do a Factory Reset and set the Roku up anew, this time linking to the other Roku account (email address). Any premium subscriptions you may have through Roku on the original account will not transfer to the second account.
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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It would have been simpler and easier to have just linked the second Roku to the same Roku account as the first one. They'd both have all the same channels, but that's water under the bridge now.
Once set up a Roku remains connected to the same Roku account (identified by email address) as it is linked to. You can't just switch back and forth between them.
To change Roku accounts you have to do a Factory Reset and set the Roku up anew, this time linking to the other Roku account (email address). Any premium subscriptions you may have through Roku on the original account will not transfer to the second account.
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Re: 2 TVs, 2 accounts, 2 locations
HOW DO i GET TO FACTORY SETUP TO REDO IT
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Re: 2 TVs, 2 accounts, 2 locations
I AM ABOUT TO GO BACK TO CABLE UNLESS I GET SOME HELP
![atc98092 atc98092](https://i.imgur.com/ojnyHVL.jpg)
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Re: 2 TVs, 2 accounts, 2 locations
@Lhfreder wrote:HOW DO i GET TO FACTORY SETUP TO REDO IT
No need to shout.
If you can still access your Roku using the remote, you can perform a factory reset under the Settings/System/Advanced system settings/Factory reset. If you can't access the menu, then unplug the TV's power, find the recessed reset button somewhere on the back of the set (should be close to the input jacks) and hold that while you power the TV back on. After 10-15 seconds the TV should reset and reboot.
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Re: 2 TVs, 2 accounts, 2 locations
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Re: 2 TVs, 2 accounts, 2 locations
@Nocona wrote:BTW makaiguy, love your pup!
Thanks. Cookie was an excellent friend and companion for over 15 years. Sometimes she wears a seasonal hat.
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X