Roku mobile app

[AshokP]

I have Samsung Galaxy M31S mobile device.
I am Not able to download & install the Roku Mobile app from Play store
It is just Not available there.
Please help

[renojim]

Where are you located?

[makaiguy · Accepted solution]

Per this page, The Roku mobile app is available in English, French, and Spanish and Brazilian Portuguese. The Roku mobile app is available in Argentina, Brazil, Canada, Chile, Columbia, Costa Rica, El Salvador, France, Guatemala, Honduras, Ireland, Mexico, Nicaragua, Panama, Peru, the United Kingdom, and the United States.

[AshokP]

Thanks for your reply.

The problem is ; I am in US and have Roku purchased in US.

But still I get aessage that this app is not available in tour country.

What should I do?

[RokuRiamie-D · Accepted solution]

Hi @AshokP,

Welcome to the Roku Community!

I understand that you still cannot get the Roku mobile app on your phone. No worries, I'll be more than happy to assist you with this.

Before we continue, we would like to ask if you are connected to a VPN. If so, this may restrict your ability to install the Roku mobile app. If you are not connected to a VPN, what is your internet service provider? I suggest connecting your phone to your standard ISP.

Please keep us posted.

Regards,
Riamie