Roku mobile app

[KittyJade16]

I connected on the mobile app and it still won't work when I have an app open. Do you know what to do then?

[RokuERey]

Hi @KittyJade16,

Welcome to the Roku Community!

Thanks for getting in touch with us about the issue you're experiencing with the Roku mobile app. We're eager to understand the issue in more detail and provide assistance. When you mention "Settings," could you provide additional information? Are you receiving any error messages?

We also recommend reinstalling the app and then trying again to see if you're still having the same issue.

Thanks,
Rey