Roku mobile app

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Ama2020
Reel Rookie

Roku app and roku channel

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After updating the Roku mobile app on my phone, The roku channel content disappeared from it. Along with search. Only see device, account and remote. Anyone suffering the same thing too? Roku channel still works well on devices.

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Roku app and roku channel

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Welcome aboard here in the Roku Community, @Ama2020.

We understand that some features on your Roku App disappeared after the update, and we'd like to help.

You can try this suggested step to troubleshoot the Roku App:

  • Try uninstalling and then reinstalling the app back again.

Let's see if this restores the features of your Roku app. If you continue to experience the problem, could you please give us the Software Version of the Roku app you are using?

Hope this helps. Keep us posted.

Regards,
Emman

Emmanuel-D.
Roku Community Moderator

View solution in original post

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2 REPLIES 2
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Roku app and roku channel

Jump to solution

Welcome aboard here in the Roku Community, @Ama2020.

We understand that some features on your Roku App disappeared after the update, and we'd like to help.

You can try this suggested step to troubleshoot the Roku App:

  • Try uninstalling and then reinstalling the app back again.

Let's see if this restores the features of your Roku app. If you continue to experience the problem, could you please give us the Software Version of the Roku app you are using?

Hope this helps. Keep us posted.

Regards,
Emman

Emmanuel-D.
Roku Community Moderator
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Ama2020
Reel Rookie

Re: Roku app and roku channel

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Thanks, it works now.

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