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Kayla647
Newbie
‎06-19-2023 04:37 PM

Roku App Failing to Pick Up Device

This is getting on my last nerves. I just recently tried to reboot/reset everything in hopes of the app picking up my device after it "feel asleep" like last time, but that didn't work. I've had to reset my TV like 5 times in the past month in order for the Roku app to work normally. It's either Roku finds a way to fix this aggravating issue or I'll have to switch to a different company to purchase a smart TV. 

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makaiguy
Community Streaming Expert
‎06-19-2023 09:35 PM

Re: Roku App Failing to Pick Up Device

@Kayla647-

Are you using the Roku app on an Android or on and iOS device?   Lots of problems being reported lately with the iOS version.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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