Roku mobile app

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Mike82
Newbie

Remote stopped working switching back and forth from headphones icon on my mobile app

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I downloaded the Roku app on my iPhone some time ago and switching from regular speakers to headphones icon worked great, but now switching back to regular speakers by clicking the headphone icon, my remote will not work anymore….help!

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Remote stopped working switching back and forth from headphones icon on my mobile app

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Hi, @Mike82.

A warm welcome to the Roku Community! 

We see that you're having issues with your Roku Mobile App's remote feature. We are glad to take a closer look at it.

What troubleshooting steps have you tried so far? If you haven't done any, you may try to Uninstall and then Reinstall the app to see if it makes any difference.

Please ensure that you have downloaded the Official Roku App and have it installed on your device.

Let us know how this works.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Remote stopped working switching back and forth from headphones icon on my mobile app

Jump to solution

Hi, @Mike82.

A warm welcome to the Roku Community! 

We see that you're having issues with your Roku Mobile App's remote feature. We are glad to take a closer look at it.

What troubleshooting steps have you tried so far? If you haven't done any, you may try to Uninstall and then Reinstall the app to see if it makes any difference.

Please ensure that you have downloaded the Official Roku App and have it installed on your device.

Let us know how this works.

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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