English translation:
Doesn't connect to the Roku app
I don't have a TV remote, I only use the Roku TV app, and out of nowhere the app stopped connecting to my TV so I could use it as a remote, the Wi-Fi on the TV and the phone are the same, it's connected because I mirrored the screen and it connected, but it's not working to connect to the app.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
