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Dibbis
Newbie

Excessive power consumption and heat

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as I’ve seen with many other posts more recently Roku is consuming a ton of power and generating a ton of heat that never occurred in the past.   Seems to be with me through the most recent or next to recent update of the phone, which is an iPhone 15 Pro.  Need some resolve or will need to consider stopping the use of the Roku app on my phone.

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Excessive power consumption and heat

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Hi @Dibbis,

Welcome to the Roku Community!

We are glad you are sharing your concern about your Roku mobile app causing your mobile device to overheat. We would like to take a closer look into this issue.

Could you please tell us the version of the Roku mobile app and the iOS version of your mobile device? In the meantime, we suggest you try the following:

  • Uninstall the Roku mobile app
  • Restart your mobile device
  • Restart your Roku device by going through Settings > System > Power > System restart.

Providing these details will help us to look closely into the issue. Please keep us posted.

Regards,
Riamie

Riamie D.
Roku Community Moderator

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Excessive power consumption and heat

Jump to solution

Hi @Dibbis,

Welcome to the Roku Community!

We are glad you are sharing your concern about your Roku mobile app causing your mobile device to overheat. We would like to take a closer look into this issue.

Could you please tell us the version of the Roku mobile app and the iOS version of your mobile device? In the meantime, we suggest you try the following:

  • Uninstall the Roku mobile app
  • Restart your mobile device
  • Restart your Roku device by going through Settings > System > Power > System restart.

Providing these details will help us to look closely into the issue. Please keep us posted.

Regards,
Riamie

Riamie D.
Roku Community Moderator
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