Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
eobrien892
Newbie

App Remote Volume and Power Button

Jump to solution

When will the mobile app add the power and volume buttons? It seems unfinished without them. Is it a bug?

Labels (4)
0 Kudos
1 Solution

Accepted Solutions
RokuJohnB
Community Moderator
Community Moderator

Re: App Remote Volume and Power Button

Jump to solution

Hi @eobrien892,

Thanks for the inquiry!

Please be advised that only the functionalities of the Roku to which it is linked can actually be controlled by the Roku Remote app. When paired with a Roku streaming player, the Roku remote software only offers buttons for Roku features. There are no buttons for TV features that the Roku cannot manage. (If you use a physical Voice Remote, the buttons for power, volume, and mute operate the TV without going via the Roku.) As they are a feature of the Roku TV, the app features buttons for TV volume, power, and mute when it is connected to one.

If there's anything else that we can do to assist you, please keep us posted.

Best regards,
John

John
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: App Remote Volume and Power Button

Jump to solution

Hi @eobrien892,

Thanks for the inquiry!

Please be advised that only the functionalities of the Roku to which it is linked can actually be controlled by the Roku Remote app. When paired with a Roku streaming player, the Roku remote software only offers buttons for Roku features. There are no buttons for TV features that the Roku cannot manage. (If you use a physical Voice Remote, the buttons for power, volume, and mute operate the TV without going via the Roku.) As they are a feature of the Roku TV, the app features buttons for TV volume, power, and mute when it is connected to one.

If there's anything else that we can do to assist you, please keep us posted.

Best regards,
John

John
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.