Help

Roku legacy products

Still have old Roku models? Find help and recommendations for older Roku devices that no longer receive software updates or aren't eligible for channel updates.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ihatepeople11
Reel Rookie
‎03-29-2023 12:30 PM

Roku LT not updating (2400X)

My job has a Roku in the break room, it’s great, but (oh my god) it’s laggier than hades. I thought to update it, but it says 9.1.0 is the latest. I don’t wanna upgrade their Roku for them, or take it home, I just wanna keep that Roku at work. What do I do?

 

Alberg Auto

Hey, this may solve your problem! If you found this helpful, do whatever the heck you want to do with this reply.
0 Kudos
Reply
3 REPLIES 3
makaiguy
Community Streaming Expert
‎03-29-2023 02:27 PM

Re: Roku LT not updating (2400X)

@Ihatepeople11-

What do you do?  You live with it, upgrade to a current model, or go without.

The 2400 was released in 2011 and the technology has advanced quite a bit since then.  Some newer and popular channel apps require features and capabilities not found in your Roku.

Roku has discontinued support for the 2400 and 9.1 is the last Roku operating system version it can run.  Version 10.5 11.5 is in widespread use currently, with the rollout to 12.0 just beginning.  

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Reply
andyross
Roku Guru
‎03-30-2023 07:13 AM

Re: Roku LT not updating (2400X)

I think you mean 11.5 is the current common release.

Reply
makaiguy
Community Streaming Expert
‎03-31-2023 06:21 AM

Re: Roku LT not updating (2400X)

@andyross wrote:

I think you mean 11.5 is the current common release.

Yep.  Typo now fixed.  Thanx.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Reply
Need Assistance?
Welcome to the Roku Community! Feel free to searchpost your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.
Additional Resources
Check out our support articles for more content.