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Reilly45
Reel Rookie

Roku 2 suddenly not working

I have a Roku 2 that had been working fine until 2 days ago and now it suddenly will not turn on or connect to the TV. I have tried power cycling it and factory resetting it, both with the same result; the white line turns on solid, then blinks, then turns off completely and when a button is pressed on the remote to try and wake it up the white like blinks rapidly but then does nothing. At no point is there a picture on the TV or does the TV register a connection to the Roku.

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3 REPLIES 3
mop_891
Roku Guru

Re: Roku 2 suddenly not working

@Reilly45 

There are several models called ROKU 2. Which do you have? All Roku models listed here:

https://developer.roku.com/docs/specs/hardware.md

Look like the newest came out in 2015. That's pretty old, You ROKU may just have died.

 

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Reilly45
Reel Rookie

Re: Roku 2 suddenly not working

It says model 4210X on the back of it.

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renojim
Community Streaming Expert

Re: Roku 2 suddenly not working

It or its power adapter could have gone bad.  I'm not sure it's worth buying a new power adapter given its age, but if you have another one from a Roku 2 or 3 (42xx models) it might be worth trying.  I don't usually recommend a factory reset, but given that it's not working at all you don't have anything to lose.  With the power connected, press and hold the reset button with something like a paperclip for no less than 30 seconds.

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