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2User
Newbie

Roku 2 and Roku 3 devices started with a static screen today

Both my Roku 2 and Roku 3 devices started displaying static screen today over top the usual screen...I've tried the factory reset, turning everything (devices, TVs, Router) on and off, unplugging, and switching the HDMI cable.

Is anyone still using either of these devices without a problem today?

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1 REPLY 1
RokuEuniceL
Community Moderator
Community Moderator

Re: Roku 2 and Roku 3 devices started with a static screen today

Hi @2User,

Greetings from the Roku Community!

We're glad to assist you with your problem with your Roku devices that are displaying a static screen. We'd like to know more about it so we can assist you further.

  • Is the issue happening on all contents or channels, or is this isolated to one content or channel? (Specify)
  • What is the software OS version and build of your Roku devices? You can check on Settings > System > About.
  • Can you send us a photo of the issue that you are experiencing?

We'll be waiting for your response.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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