The 2XS has been unsupported for years. You don't have the most recent OS anyway, and Roku is not going to provide you with any support for it. My 2XS has been stuffed in a drawer for years because of its poor performance. It was released in July 2011, so almost 12 years old. Few of the more recent channels can even be installed on it, and the ones that can be installed simply don't work well any longer. You need a new player.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee, just another user.