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jwebster
Level 7

liveFeeds aren't playing live

We started experiencing an issue recently where our live HLS feeds are starting playback at the beginning of the stream, rather than at the current "live" point of the stream. This is in a Direct Publisher channel, using "liveFeeds" content. 

Has anyone else seen this begin to happen recently? Any ideas how to correct it? 

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2 REPLIES 2\
ZachSchuster
Level 7

Re: liveFeeds aren't playing live

I am facing this same issue. Brand new to Roku and Direct Publisher. The JSON file looks correct... is there some special attribute in the JSON file I need to add to tell Roku to request the video "at live"?

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sattun
Level 9

Re: liveFeeds aren't playing live

Here is a sample JSON with liveFeeds that works:

{
    "providerName": "OTTfeed.com"
    , "lastUpdated": "2021-01-22T21:01:43+00:00"
    , "language": "en-US"
    , "liveFeeds": [{
        "id": "GCUGbgJZalE6XOuIzJVV"
        , "title": "OTTfeed"
        , "content": {
            "dateAdded": "2021-01-23T17:20:46+00:00"
            , "videos": [{
                "url": "https://playlist.ottfeed.com/live/master.m3u8?channel=GCUGbgJZalE6XOuIzJVV"
                , "quality": "FHD"
                , "videoType": "HLS"
            }]
            , "language": "en-US"
        }
        , "thumbnail": "https://ottfeed.com/GCUGbgJZalE6XOuIzJVV/OTTfeed-live-image.png"
        , "shortDescription": "All-in-one feed management system for Roku Direct Publisher, Roku Channel and custom OTT apps"
        , "longDescription": "OTTfeed: All-in-one feed management system for Roku Direct Publisher, Roku Channel and custom OTT apps. All Content Types, Management Tools & Advanced workflows. For more info go to https://OTTfeed.com"
        , "tags": ["ottfeed", "live"]
        , "rating": {
            "rating": "UNRATED"
            , "ratingSource": "USA_PR"
        }
        , "genres": ["technology"]
    }]
    , "categories": [{
        "name": "Latest"
        , "order": "most_recent"
        , "query": "live OR ottfeed"
    }]
}

Download the file: https://ottfeed.com/GCUGbgJZalE6XOuIzJVV/OTTfeed-RDP-liveFeed.json

OTTfeed: all-in-one feed management system for Roku Direct Publisher. go to https://ottfeed.com/ and request a demo.
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