Roku Community

DivineTrouble · ‎12-16-2022

Hello I’m trying to fix this error. Here is my json file : https://divineroku.s3.us-east-2.amazonaws.com/divine_and_troublesome-roku-feed.json I’ve been trying for 2 days and still getting this error. The ratio , height and width and format is correct (I think) . I don’t know why I’m getting this error, please help

DivineTrouble · ‎12-16-2022

Any help/assistance? I read the related topics to troubleshoot and they didn’t help either.

Baradanikto · ‎12-17-2022

Inspecting your feed file reveals that your first Series, "Stay Grease TV" Specifies "false" as the URL for the Series thumbnail. You should correct that first before proceeding.

FREE Windows desktop software for converting Direct Publisher channels to SceneGraph (SDK), for creating BIF (Trick Play) files, Roku (MRSS, JSON) feed files, and FireTV feed files @ GitHub/rrirower.

DivineTrouble · ‎12-17-2022

Okay I fixed the “false” entry but it still says the original error

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Roku Direct Publisher

Thumbnail must be 16x9 aspect ratio, at least 800w x 450h, and either in JPG or PNG format

Re: Thumbnail must be 16x9 aspect ratio, at least 800w x 450h, and either in JPG or PNG format

Re: Thumbnail must be 16x9 aspect ratio, at least 800w x 450h, and either in JPG or PNG format

Re: Thumbnail must be 16x9 aspect ratio, at least 800w x 450h, and either in JPG or PNG format