I just noticed that there is a new "More like this" option in Movies and Series. It was not there before and when I click on it it goes to an empty page. There is no way to come back, no left key and no return key. I have to hit the Home to exit the channel completely. I checked the documentation and it was nothing there, Obviously. I checked the Roku channel and it is there and working perfectly for them. (I always think the Roku channel is the ultimate version of DP channels).
Do you guys know anything about it?
I can confirm I'm seeing the same thing. And, once again, there's no documentation in the schema specifications, or, Partner Success as to how this works. I hope this is a future feature Roku will announce soon.
I've asked Partner Succes for an explanation. I'll report back.
@mosafer I received an initial reply from PS. They seemed to not know about this "feature" and asked me to submit a photo of my channel. I've submitted the info and await another reply.
It bothers me that one hand does not know what the other is doing.
@mosafer From Partner Success:
My apologies for misunderstanding! Thank you for clarifying and reporting the issue. The "More like this" feature was a bug and was not intended to Direct Publisher channels which is why we do not have any documentation on this feature. The feature should now be removed. Please let us know if you see any discrepancies with your channel.
I got the above response after having to produce an image of a channel showing the "More like this" option. I don't quite understand why we have to debug the Roku platform for them.
I've also noticed it on my channel. I complained, once again, to Partner Success and they claim they fixed the issue again. However, when I checked today, it was not fixed. They've asked me to provide info on my Roku box. They implied they think it's a problem with the box.
If anyone else is having this problem, please contact Partner Success. There's more power in numbers.
I've been going back and forth with Roku Partner Success for about a week. They once again pushed a fix for this problem. The fix appears to resolve this problem.
I have two Roku boxes. On one of them, the problem was resolved without doing anything. On the other, I had to perform a system update followed by a system restart.