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RedRoad
Streaming Star

Re: Error: Required video URL is unreachable

Mine is down again "Required video url is unreachable." anyone else seeing this?

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mikedotmundy
Reel Rookie

Re: Error: Required video URL is unreachable

Roku did finally email me back yesterday and said, like was already mentioned, it is an issue with Vimeo, and they are hoping to have a solution soon. 

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Rebekah1
Channel Surfer

Re: Error: Required video URL is unreachable

I have been experiencing this same problem since the beginning of this month. The videos are hosted in a showcase on Vimeo. For the past several months I have had to add the direct video links from Vimeo to the json file I give Roku. The last attempt was to use a json file that was created by an online software my company uses to combine captions with the Vimeo videos. I have reached out to our IT person for help and to Roku, but just get advice to try the stream tester tool. If anyone else has experienced this error and knows of a remedy, I would be very grateful. Thanks.

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37mediagroup
Roku Guru

Re: Error: Required video URL is unreachable

You need to use a specific Vimeo link. Click Settings > Advanced Settings, then click Distribution on the left. Scroll all the way down, and copy one of those links.

 

(You need a paid VImeo account to access this, I don't think its available on free Vimeo)

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