My Direct Publisher channel was published 2 days ago. Before that, all my content was working just fine. Ever since the publishing, all my content is gone missing. Only a handful of videos is actually showing. Has anyone encountered this issue?
If you're able to, please post your feed file for inspection. You may have a logic error.
I'm not sure. I deleted the channel from my Roku TV and then added it using the vanity code. That channel is working as it should. This is the same one I’ve been using from before the channel was published. Then I went to the Roku channel store and downloaded the new style plus channel, the published one. That version is the one that is not working properly. I can’t figure out what could be the problem and why does it seem to be 2 versions of the channel? When I add the channel with the vanity code, the same version as what’s in the channel store is what I should be added, right? I thought that once a channel is published, the “old” channel would essentially become the published channel but it seems that there are 2 versions of New Style Plus out there. Do you have any thoughts on that?
How do I get that?