Roku Direct Publisher

The easiest way to create a great TV experience.
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NewStylePlus
Level 8

Content feed is missing after channel publishing

My Direct Publisher channel was published 2 days ago. Before that, all my content was working just fine. Ever since the publishing, all my content is gone missing. Only a handful of videos is actually showing. Has anyone encountered this issue? 

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4 REPLIES 4
Baradanikto
Level 13

Re: Content feed is missing after channel publishing

If you're able to, please post your feed file for inspection. You may have a logic error.

FREE Windows desktop software for creating BIF (Trick Play), Direct Publisher (MRSS, JSON), and FireTV feeds @ GitHub/rrirower. No programming knowledge required.
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Re: Content feed is missing after channel publishing

usually if something worked days back , but stopped working  - usually it is a hosting issue -  do you see any error in your developer dashboard? 

if something is wrong you should see the error message in your channel settings.

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
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NewStylePlus
Level 8

Re: Content feed is missing after channel publishing

I'm not sure. I deleted the channel from my Roku TV and then added it using the vanity code. That channel is working as it should. This is the same one I’ve been using from before the channel was published. Then I went to the Roku channel store and downloaded the new style plus channel, the published one. That version is the one that is not working properly. I can’t figure out what could be the problem and why does it seem to be 2 versions of the channel? When I add the channel with the vanity code, the same version as what’s in the channel store is what I should be added, right? I thought that once a channel is published, the “old” channel would essentially  become the published channel but it seems that there are 2 versions of New Style Plus out there. Do you have any thoughts on that? 

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NewStylePlus
Level 8

Re: Content feed is missing after channel publishing

How do I get that? 

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