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In order to monetize a channel ( even with a 3rd party ) Roku made it mandatory to enroll into a Payouts program.
HOWEVER, after editing addresses ( including bank address ) , the info is saved WITH A RUSSIAN county in the address!!! No idea where that is coming from. For this reason i can't enroll and complete the tax forms. My videos are running and i'm losing money!!!
I opened a support ticket for this almost two months ago. No solutions since then.
For the past several days it has been impossible to even try to edit. You simply get a "Something went wrong... " error.
How do i contact a supervisor or tech?
