In order to monetize a channel ( even with a 3rd party ) Roku made it mandatory to enroll into a Payouts program.
HOWEVER, after editing addresses ( including bank address ) , the info is saved WITH A RUSSIAN county in the address!!! No idea where that is coming from. For this reason i can't enroll and complete the tax forms. My videos are running and i'm losing money!!!
I opened a support ticket for this almost two months ago. No solutions since then.
For the past several days it has been impossible to even try to edit. You simply get a "Something went wrong... " error.
How do i contact a supervisor or tech?
![Screenshot 2023-10-12 at 10.34.25.png Screenshot 2023-10-12 at 10.34.25.png](https://community.roku.com/t5/image/serverpage/image-id/13782i36884532C7D7879D/image-size/large/is-moderation-mode/true?v=v2&px=999)