Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Spectrum app

What’s the procedure for getting our money back due to Roku cancelling the Spectrum app?

I mostly use only the Spectrum app. My FOUR Rokus are now completely useless to me. Roku, to what address should I send them all back to you for my full, prompt refund? 

Who even leads this **bleep** company to pull something like this? Complete incompetence and disregard for its customers. 

1 REPLY 1\
Roku Employee
Roku Employee

Re: Spectrum app

Hi @Duzer88,

We appreciate your post.

For account, billing, or order-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: They will be able to further assist you.



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