Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Duzer88
Level 7

Spectrum app

What’s the procedure for getting our money back due to Roku cancelling the Spectrum app?

I mostly use only the Spectrum app. My FOUR Rokus are now completely useless to me. Roku, to what address should I send them all back to you for my full, prompt refund? 

Who even leads this **bleep** company to pull something like this? Complete incompetence and disregard for its customers. 

1 Reply
RokuMary-F
Roku Employee
Roku Employee

Re: Spectrum app

Hi @Duzer88,

We appreciate your post.

For account, billing, or order-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Thanks,

Mary

0 Kudos