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ExtrepidMedia
Level 7
‎08-21-2020 06:49 AM

my app won't play videos due to "Video PlayBack Error: malformed data StreamURL:"

My app opens fine.

thumbnails are accurate.

But when attempting to open the videos on my app, the videos load to about 50% and goes back to the app's home screen.

I tested my RSS feed (via JW player) on Roku's stream tester and received the following error message: "Video PlayBack Error: malformed data StreamURL:"

What does this mean and how do I address this so the videos in my app load and play perfectly.

Thanks,

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renojim
Community Streaming Expert
‎08-21-2020 01:33 PM

Re: my app won't play videos due to "Video PlayBack Error: malformed data StreamURL:"

You'll probably get more help here:

https://community.roku.com/t5/Roku-Developer-Program/bd-p/roku-developer-program

or here if it's a Direct Publisher channel:

https://community.roku.com/t5/Roku-Direct-Publisher/bd-p/roku-direct-publisher

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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ExtrepidMedia
Level 7
‎08-25-2020 02:44 PM

Re: my app won't play videos due to "Video PlayBack Error: malformed data StreamURL:"

I went through all of it, and no answers. Is JW player not acceptable for roku?

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