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shyman
Level 7
‎10-03-2019 07:27 PM

bug! after opened direct publisher channel ,there is only search icon .

My roku account sign up not in usa , there is not search capabilities in home screen. I used roku open every channel no problem for long time until last week. I opened any developed channel by direct publisher channel tool . It become only search icon and info icon . I think it should be bug on only direct publisher . I opened developed channel by brigthscript (such as youtube netflix) no problem .

Roku Express (3900 series)  

only search icononly search iconroku app direct publisherroku app direct publisher

 

home screen with no searchhome screen with no search

Roku Express (3900 series)
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3900EU, 3900X, 3900RW
Roku Express (3900 series)
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3 REPLIES 3
mosafer
Level 10
‎10-05-2019 07:22 PM

Re: bug! after opened direct publisher channel ,there is only search icon .

Please open a request in https://partnersuccess.roku.com 

 

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Cebsi
Level 7
‎01-25-2020 02:00 PM

Re: bug! after opened direct publisher channel ,there is only search icon .

Did you ever find the solution to this? We are having the same problem.

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Baradanikto
Level 13
‎01-29-2020 09:07 AM

Re: bug! after opened direct publisher channel ,there is only search icon .

Have a look at Possible Resolution for strange DP channel errors for a potential fix to your problem.

FREE Windows desktop software for creating BIF (Trick Play), Direct Publisher (MRSS, JSON), and FireTV feeds @ GitHub/rrirower. No programming knowledge required.
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