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shyman
Reel Rookie

bug! after opened direct publisher channel ,there is only search icon .

My roku account sign up not in usa , there is not search capabilities in home screen. I used roku open every channel no problem for long time until last week. I opened any developed channel by direct publisher channel tool . It become only search icon and info icon . I think it should be bug on only direct publisher . I opened developed channel by brigthscript (such as youtube netflix) no problem .

Roku Express (3900 series)  

only search icononly search iconroku app direct publisherroku app direct publisher

 

home screen with no searchhome screen with no search

3 REPLIES 3
mosafer
Roku Guru

Re: bug! after opened direct publisher channel ,there is only search icon .

Please open a request in https://partnersuccess.roku.com 

 

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Cebsi
Newbie

Re: bug! after opened direct publisher channel ,there is only search icon .

Did you ever find the solution to this? We are having the same problem.

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Baradanikto
Roku Guru

Re: bug! after opened direct publisher channel ,there is only search icon .

Have a look at Possible Resolution for strange DP channel errors for a potential fix to your problem.

FREE Windows desktop software for converting Direct Publisher channels to SceneGraph (SDK), for creating BIF (Trick Play) files, Roku (MRSS, JSON) feed files, and FireTV feed files @ GitHub/rrirower.
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