Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
florin
Visitor

Videos don't play anymore on the Roku box

Hello,

After the Roku box firmware updated to Firmware 2.9 build 1553 I am no longer able to play on Roku videos that were previously playing. Can anyone tell me please what properties should have a video in order to play on Roku? What exactly has changed with the new update that prevent previously playing video to play anymore on the Roku box?

Example of video that used to play on Roku before and doesn't play anymore:

General
Complete name : C:\Documents and Settings\Florin\My Documents\Downloads\video-25505.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 47.6 MiB
Duration : 5mn 10s
Overall bit rate : 1 285 Kbps
Encoded date : UTC 2011-03-17 15:06:24
Tagged date : UTC 2011-03-17 15:06:24

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 6 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 5mn 10s
Bit rate mode : Variable
Bit rate : 1 200 Kbps
Width : 1 056 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 24.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.066
Stream size : 44.1 MiB (93%)
Writing library : x264 core 107
Encoding settings : cabac=1 / ref=6 / deblock=1:0:0 / analyse=0x3:0 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=21 / chroma_me=0 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=0 / weightp=0 / keyint=300 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=1200 / ratetol=3.3 / qcomp=0.70 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language : English
Tagged date : UTC 2011-03-17 15:06:25

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 5mn 10s
Bit rate mode : Variable
Bit rate : 93.2 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 3.45 MiB (7%)
Language : English
Tagged date : UTC 2011-03-17 15:06:25



Curiously a video ability of playing on Roku can be influenced only by changing the audio bit rate:

Video that plays on Roku:

General
Complete name : C:\Documents and Settings\Florin\My Documents\Downloads\video-1181.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 3.31 MiB
Duration : 2mn 26s
Overall bit rate : 190 Kbps
Encoded date : UTC 2011-04-05 13:55:06
Tagged date : UTC 2011-04-05 13:55:06

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 6 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2mn 25s
Bit rate mode : Variable
Bit rate : 128 Kbps
Nominal bit rate : 49.0 Kbps
Width : 640 pixels
Height : 480 pixels
Display aspect ratio : 5:4
Frame rate mode : Constant
Frame rate : 24.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.017
Stream size : 2.22 MiB (67%)
Writing library : x264 core 107
Encoding settings : cabac=1 / ref=6 / deblock=1:0:0 / analyse=0x3:0 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=21 / chroma_me=0 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=0 / weightp=0 / keyint=300 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=49 / ratetol=81.6 / qcomp=0.70 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Tagged date : UTC 2011-04-05 13:55:06

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 2mn 26s
Bit rate mode : Variable
Bit rate : 60.0 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 1.05 MiB (32%)
Tagged date : UTC 2011-04-05 13:55:06



The same video as above (encoded at a different audio bit rate) does not play on Roku:

General
Complete name : C:\Documents and Settings\Florin\My Documents\Downloads\video-1182.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 4.35 MiB
Duration : 2mn 26s
Overall bit rate : 249 Kbps
Encoded date : UTC 2011-04-05 14:02:45
Tagged date : UTC 2011-04-05 14:02:45

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 6 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2mn 25s
Bit rate mode : Variable
Bit rate : 128 Kbps
Nominal bit rate : 49.0 Kbps
Width : 640 pixels
Height : 480 pixels
Display aspect ratio : 5:4
Frame rate mode : Constant
Frame rate : 24.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.017
Stream size : 2.22 MiB (51%)
Writing library : x264 core 107
Encoding settings : cabac=1 / ref=6 / deblock=1:0:0 / analyse=0x3:0 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=21 / chroma_me=0 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=0 / weightp=0 / keyint=300 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=49 / ratetol=81.6 / qcomp=0.70 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Tagged date : UTC 2011-04-05 14:02:45

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 2mn 26s
Bit rate mode : Variable
Bit rate : 119 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 2.08 MiB (48%)
Tagged date : UTC 2011-04-05 14:02:45

I have also tried to change the numbers of Reference Frames (even with 1 reframe doesn't play) and the keyframe interval from 300 to 200 but the videos still don't play on the Roku box.

Please advise me what encoding settings should I use to allow all video to play on Roku (at this moment from 14 videos re-encoded using their default bit rates and frame rates only 4 played on Roku - frame rate doesn't seem to be an issue because I have videos at 24 FPS that play on Roku and others at the same frame rate that don't for example).

Thank you,
Florin
0 Kudos