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Level 7

Video Problems with Roku 2

We have a public channel on Roku which we launched about three months ago. We've had no issues with encoding, uploading and viewing our content. However, we decided to upgrade our home system with the new Roku 2 XDS and have discovered that some of our video content does not play properly on Roku 2.

We are seeing two serious issues that never occurred with the previous version of the XDS player: out of sync audio & video that staggers badly or simply freezes. Are any other developers reporting the same problem?

We have been encoding our video content at 29.97, progressive as mp4's and holding the streaming rate at or below 1.5
Should we be using different settings now, for this new generation of players?

Thanks for any help.
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3 Replies
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Level 15

Re: Video Problems with Roku 2

If you haven't already, get your box into the 4.1 beta program (viewtopic.php?f=34&t=44219). They've been tweaking the firmware for the Roku 2s quite a bit, so it's possible that whatever is causing the problem has already been addressed.

-JT
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Level 7

Re: Video Problems with Roku 2

If the problem has been addressed, when is Roku going to update all Roku 2 players--not just developers?
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Level 7

Re: Video Problems with Roku 2

"Lightcatcher" wrote:
If the problem has been addressed, when is Roku going to update all Roku 2 players--not just developers?


Probably when the developers and other beta testers report that the serious bugs are out of it.
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