Iceberg
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12-21-2013
09:24 PM
Update 5.3 subs issue (Build 5015)
Hello Everyone, I am having some issues with my Roku 1. The subtitles used to work fine but not anymore. With the new update they implemented a new Captions feature in Settings, but I cannot see it. Its not there trust me. My build is 5015, most people are talking about other builds. I have all my family with Roku's so its not just mine (About 20-25 rokus linked to my account, all Roku 1's). I would like to change the Build of my Roku to one that does support this caption feature. It is very important to mention that I am not in the US... Is there such a thing to "Change a Rokus Build"?... All the Rokus are bought in the US, and are registered with an American Payment Method...
Any ideas would be greatly appreciated...
Thanks!
Any ideas would be greatly appreciated...
Thanks!
2 REPLIES 2

kc8pql
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12-22-2013
07:31 AM
Re: Update 5.3 subs issue (Build 5015)
It is very important to mention that I am not in the US...
Yes, it is very important. Where are you? If you are not in the US, UK, Canada or Ireland you currently will not have a captions option in the main menu.
____________________________________________________________________________________________________________
No, I don't work for Roku.
Netflix Player N1000X, XDS 2100X (premature death by lightning)
Roku2 XD 3050X, Roku2 XS 3100R, Roku2 4210R
No, I don't work for Roku.
Netflix Player N1000X, XDS 2100X (premature death by lightning)
Roku2 XD 3050X, Roku2 XS 3100R, Roku2 4210R

RokuJoel
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12-23-2013
04:24 PM
Re: Update 5.3 subs issue (Build 5015)
Anyone outside the USA with this issue, PM me the serial number of your device, we have a special software update group to put you in.
- Joel
- Joel