A lot of my users are reporting issues playing videos. My app uses ECG to send the videos to the Roku. Every user having issues has 7.1.0 4062-06. I have -04 and can't reproduce the issues.
Has anyone else experienced this?
And what do you mean by ECG exactly?
This is ECG https://sdkdocs.roku.com/display/sdkdoc ... trol+Guide
That video works perfectly for me on my Roku 3 but the users complaining of this issue can't play it. The same users have been using the app for several months and nothing has changed in terms of how videos are sent to the Roku.
Also no videos stored on the phone are working anymore for those users using Play On Roku through the Roku app. I even made some of them download the video listed above and they were unable to send it to the Roku using the Roku app. I'm able to send it just fine.
In the guide I linked you can find this command:
curl -d '' 'http://192.168.1.134:8060/launch/dev?streamformat=mp4&url=http%3A%2F%2Fvideo.ted.com%2Ftalks%2Fpodcast%2FVilayanurRamachandran_2007_480.mp4'
It very similar to how I send videos. I send videos using the same stuff as Play On Roku which is like this:
Why don't we forget about my app for a minute and just focus on the users being unable to use the Roku app to send videos using Play On Roku? ... What can I tell the users to do or try in order to get this fixed? I should mention a couple of the users already tried factory resets and it didn't help.