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andysmith1965
Level 9

Subtitles not working

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I'm implementing subtitles in an app. I'm using the standard approach of setting the video content subtitleConfig with the relevant data. I'm using vtt files. However, I'm not seeing any subtitles appearing. I then created a simple app app just consisting of a video component. I used exactly the same video content as the real app, and the subtitles displayed. Can anyone suggest what could be happening? Regards Andy
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andysmith1965
Level 9

Re: Subtitles not working

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Aha, I discovered the issue, apparently the video node width was set to 1281 instead of 1280. As a result this stopped the subtitles from displaying!!!

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andysmith1965
Level 9

Re: Subtitles not working

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Aha, I discovered the issue, apparently the video node width was set to 1281 instead of 1280. As a result this stopped the subtitles from displaying!!!

View solution in original post

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baronpatron
Level 7

Re: Subtitles not working

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Embeded subtitles in mp4 are not working. Subtitles work when played on VLC.  Subtitles work on my old WDTV Live.  What is the solution? Playback is from media server WD My Cloud

Thank you

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