Roku Developer Program

Developers and content creators—a complete solution for growing an audience directly.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
usman_itsreleva
Level 9

Screensaver issue on software release 9.2.1

I have the some issue on my Roku with my dev app on software release 9.2.1. It says:

 

"Screensaver Preview Failed - The screensaver could not be previewed. You may need to change custom settings"

This issue is only happening on my new Roku Express.

 

I tried switching to another screensaver, restarting from the settings menu, and then trying it again and unfortunately it still doesn't work on this device.

 

It does however work fine on two other Roku devices. Both of those devices, - a Roku 2 and a Roku Ultra are on previous software releases (9.2.0).

Same code is working on previous Firmware Versions.

What can be issue?

0 Kudos