Roku Developer Program

Developers and content creators—a complete solution for growing an audience directly.
cancel
Showing results for 
Search instead for 
Did you mean: 
Carcharodon
Level 7

SG Channel Store, cannot get product catalog

I am running the latest firmware version (7.6.0 - build 4125-04) on a Roku 3 device. I am trying to integrate Roku Billing in my channel. I am using the SG ChannelStore. Things seem to work okay with fake server. To test with an actual digital product ( Roku Billing is enabled and I have created a digital product), I have assigned the digital product to be usable in my private channel. 

When I invoke the "getCatalog" command, the response is successful (i.e status is successful (1)). However, there are no ContentNode's for the available products in the response i.e. the child count for the head node is 0 (no products found available ??). 

I am not sure why there is no product present in the getCatalog response. The digital product is "Yes" for "Cleared for Sale" and "Status" is "Approved". Also it is enabled to be usable from my private channel. 

I will appreciate if anybody can share any insights into why the catalog would be empty and not return any available digital products.

P.S. I did all this today. I do not know if there is some time required before a newly created digital product is visible in the channels via the channel store calls.
0 Kudos
4 Replies
piyushg098
Level 7

Re: SG Channel Store, cannot get product catalog

Did you find the solution?
0 Kudos

Re: SG Channel Store, cannot get product catalog

I was getting the same error.getCatalog returned 0 product count though I had 5.It worked for me when I included the ChannelStore node in XML.

 <ChannelStore
            id="store"
            fakeServer="true"
            command="getCatalog" />
0 Kudos
abhishek
Level 7

Re: SG Channel Store, cannot get product catalog

"shaliniprajesh" wrote:
I was getting the same error.getCatalog returned 0 product count though I had 5.It worked for me when I included the ChannelStore node in XML.

 <ChannelStore
            id="store"
            fakeServer="true"
            command="getCatalog" />

Even this is also not working for me.
0 Kudos
Valeriia
Level 7

Re: SG Channel Store, cannot get product catalog

I have the same problem today(
0 Kudos