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svbell
Level 7

Roku payouts backlog?

Anyone knows if there's a backlog in Roku processing payments?
I haven't received December payment yet. Maybe I missed an email notification from my account manager too... 8-)

Thanks!
-Sv Bell
_____________________________________________
Sv Bell | Black Flag TV
Midnight Movies. 24h a Day™
Broadcasting live since 2010!

http://roku.blackflag.tv

http://twitter.com/svbell
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11 Replies
EnTerr
Level 8

Re: Roku payouts backlog?

Check your email. I received a pittance today.

PS. Account manager... what account manager?
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TheEndless
Level 7

Re: Roku payouts backlog?

FWIW, Roku are routinely late on December payments, presumably due to additional end of year processing.
My Channels: http://roku.permanence.com - Twitter: @TheEndlessDev
Instant Watch Browser (NetflixIWB), Aquarium Screensaver (AQUARIUM), Clever Clocks Screensaver (CLEVERCLOCKS), iTunes Podcasts (ITPC), My Channels (MYCHANNELS)
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EnTerr
Level 8

Re: Roku payouts backlog?

"additional end of year processing"... you referring to the additional time needed to digest all food ingested during holiday break, yes? Smiley LOL

Looking at my paypal dates:
08/21
09/21
10/23
11/20
12/21
01/27
they have slipped by a week (2014 reported here, viewtopic.php?f=34&t=55772#p476569). Not too bad.

All things RokuCo considered (Janice in Accounting, gen. Al Thumbs etc) - not bad at all! We should give them credit where due and they seem quite good in the area of paying off. Good job, i say!

Speaking of payments... did they ever fix the currency rates and calculating VAT wrongly for EU? Anybody got refund/explanation/apology?
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TheEndless
Level 7

Re: Roku payouts backlog?

"EnTerr" wrote:
Speaking of payments... did they ever fix the currency rates and calculating VAT wrongly for EU? Anybody got refund/explanation/apology?

I don't get many sales in the EU, so I can't say for sure, but if the fact that they haven't fixed this, yet, despite me reporting it three months ago, is any indication, I'd say probably not...

[spoiler=Slowly working off my apparent debt:2tngpbsy][/spoiler:2tngpbsy]
My Channels: http://roku.permanence.com - Twitter: @TheEndlessDev
Instant Watch Browser (NetflixIWB), Aquarium Screensaver (AQUARIUM), Clever Clocks Screensaver (CLEVERCLOCKS), iTunes Podcasts (ITPC), My Channels (MYCHANNELS)
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EnTerr
Level 8

Re: Roku payouts backlog?

"TheEndless" wrote:
... the fact that they haven't fixed this, yet, despite me reporting it three months ago

Huh, that's odd. I can understand negative balance in case there were some refunds or they realized mistake but... charging you twice the same amount within a few days?! I probably show my naiveté - but have you called emailing/calling the phone that shows on the Paypal invoice? You may call me unrepentant optimist... 8-)

BTW, my love of statistics being well known - how would you say your sales break down between countries? Looking at another source, i see something like US 93%, with Canada, Mexico and UK about equal, adding another 5%.
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TheEndless
Level 7

Re: Roku payouts backlog?

"EnTerr" wrote:
BTW, my love of statistics being well known - how would you say your sales break down between countries? Looking at another source, i see something like US 93%, with Canada, Mexico and UK about equal, adding another 5%.

I only have screensavers published outside of the US, so my numbers probably aren't all that relevant, but I'd say 5% sounds about right for those specific "channels".
My Channels: http://roku.permanence.com - Twitter: @TheEndlessDev
Instant Watch Browser (NetflixIWB), Aquarium Screensaver (AQUARIUM), Clever Clocks Screensaver (CLEVERCLOCKS), iTunes Podcasts (ITPC), My Channels (MYCHANNELS)
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Re: Roku payouts backlog?

The Activity Report is completely broken for me, showing weird prices and negative numbers, and even the historical reports are messed up
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EnTerr
Level 8

Re: Roku payouts backlog?

"marcelo.cabral" wrote:
The Activity Report is completely broken for me, showing weird prices and negative numbers, and even the historical reports are messed up

Do you mean https://developer.roku.com/reports ?
If yes - confirming it's fracked - for me all sales show at price $0, amount $0 and total $0.

PS. gen. Allthumbs strikes again within a week? Why does RokuCo employ incompetent webdevs?
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Re: Roku payouts backlog?

In a way, this is funny to me. I got all angry last year, everyone shot me down, payment dates, etc. Now you've all caught up, lol.

So far I've not seen one single sale from any of the new regions, Mexico, etc from channels that already existed before those regions went live. Now, I may not be to their taste but I find it odd I haven't had one single sale.

Anyone else, with channels launched prior to the new regions going live, with no channel updates, seeing sales?

Those that are seeing any sales, do the currencies show up like USD, CAD, GBP, EUR, Because I only ever see those four.

Anyone?
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