Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kid992
Channel Surfer

Roku Billing Services

I have set up a channel to play video and uploaded it to Roku . I have set up a monthly subscription for the channel, a test user(myself) and set it up for billing testing. The channel is set to "Customers will pay before installing my channel". When I install the channel on my roku device using the access code it installs correctly. If I open and click on a video the Subscription comes up saying monthly subscription 2.99 when selected it then says purchasing subscription it then asks for my pin and then it hangs on purchasing subscription

But it does set up a subscription which shows up in the test users transactions and shows in manage subscription when you click options on the channel

..But when you go into the channel and play a video it says no available subscriptions to purchase please check your account for previously purchased products with one option OK which does nothing and there I am stuck and so is the channel

I have no Roku billing code in the channel as  "Customers will pay before installing my channel" I assume Roku is handling all of this, it seems this is half working but do I need billing code in the channel? or not after all the device knows it is me logged on, it accepts my pin and it says I have a subscription any hints?

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.