Hello Roku Forum!
Our new channel Brooklyn On Demand
http://brooklynondemand.com went live on Oct. 13. We've had great response so far and want to build on it. However, I've been trying to get more info about Roku Audience Solutions
https://www.roku.com/advertising for months with no success. Roku seems to offer a lot of interesting opportunities to promote a channel to their customers, but the only way to get in touch is an email address. In fact, the original email address on the site
partners@roku.com didn't even work, then I found
partnermarketing@roku.com which went through. I've sent at least 5 emails over the past year and have never gotten a response beyond an automated reply.
I even tried calling Roku customer service, who did some research and told me they had no phone number for that department. For an independent arts organization like us, we have to make sure every dollar we spend on promotion is working as hard as it can. Advertising directly within the world of Roku is a no-brainer, but we need to be able to get a response so we know what the different options are, how much they cost etc.
Has anyone else out there succeeded in contacting and working with Roku Audience Solutions? I would love to hear about your experiences, pro and con. Thank you and I wish you all success with your channels!
Anthony DeVito
Co-Founder/Communications Director
The Art of Bklyn
Brooklyn-born. Brooklyn-based. Brooklyn-centric.
theartofbrooklyn.org
Brooklyn On Demand
Streaming Brooklyn-centric indie film + media, online and on Roku.
brooklynondemand.com
The Art of Bklyn Film Festival
6th Annual AoBFF June 8-12, 2016
aobff.org
