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bbonet-entercom
Level 8

New Developer - Force Update to 9.3?

I'm new to Roku development and I've inherited our company's app. I've been notified that the app crashes on 9.3, but I have 9.2 and I don't know how to force an update so I can debug the issue. I was advised to join the beta program and I've added my device (platform) but I don't see a way to force the update. Can anyone give me advice on how to do this? Thanks - Brent

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4 Replies
bbonet-entercom
Level 8

Re: New Developer - Force Update to 9.3?

Resolved: My contact at customer success messaged me for my device id so that I can update. 

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actnc
Level 7

Re: New Developer - Force Update to 9.3?

I have the new TCL Roku TV with QLED which I purchased in late Oct 2020. I have yet to see V9.3 update. It does auto updates daily. Is there a way to force the 9.3 update?

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Bode
Level 7

Re: New Developer - Force Update to 9.3?

Yes, you can force the update by going to settings, remotes and devices, set up new device, or setup speaker. It will ask you to hit ok,then check for update. Then, it will show you the 9.3 update to confirm and update. 

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Bode
Level 7

Re: New Developer - Force Update to 9.3?

But, I want to say that after I updated to 9.3. I am having more problems with my tv audio. I have a tcl 65q825. If you figure out how to resolve the audio drops, buffering, and occasional freez from especially Netflix, please let me know

thanks

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