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My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel
I got several emails reporting this problem so I tried on all my Roku devices and is the same on all of them. I even tried to delete / reinstall the application, but even then, the problem is still there. When I try to start it, I get the message:
Channel inactive This channel 'IP Camera Viewer - Pro' requires purchase for activation. Select Purchase to visit the channel store to purchase this channel.
Clicking purchase takes me to the Channel store and from there the option is "Go to channel".
Any ideas? Is Roku servers acting up?
http://rokucam.com
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Re: My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel
I am also having this problem. Even if you try to repurchase the app, it still does not work.
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Re: My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel
I have the same problem! I purchased for the second time in in January 2021, and after an update last night (11-3-2021), it says the channel is 'Inactive' and I must purchase it again. Actually, this happened once before and after Roku refused to help, I purchased it again. Perhaps this app is only good for 11 months?
Dennis
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Re: My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel
Same issue. Purchase was made 02/22/2020
Channel page states $4.99 one time purchase:
https://www.rokuguide.com/channels/ip-camera-viewer-pro
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Re: My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel
Yes, I argued that it was permanent with Roku last year, but they refused to budge. So I purchased it again, $5.29 with tax on January 5, 2021, because I like the application. Eleven months later, Roku requires I purchase it again, for the third time. Two technical glitches or a scam?
Dennis
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Re: My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel
I see today that Roku has banned private channels, mostly porn. Perhaps that's what happened to this application?
Dennis
![coopdaddyswag coopdaddyswag](https://en.gravatar.com/userimage/5100974/05a0dd8a7a8413de0bbc693e38340b99.jpg)
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Re: My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel
My application is experiencing this issue as well. It is a one time purchase for $4.99.
I've had a handful of users email me encountering the same issue.
I've reached out to Partner Success and they've reported the issue internally. Waiting for them to quickly resolve it.
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Re: My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel
Same here. Got this message this morning. Originally purchased in April of last year. At $5 and change, I thought I'd go ahead and purchase again. My Roku account shows "purchased" again today, but I still get the same message!
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Re: My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel
I am also running into this...
Purchased on 12/09/2017 and ran into it today.
I need this to work as I have it installed in 5 resturants and this app is their view of the Buffets
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Re: My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel
Same results here.
The IP Camera Pro on Chromecast for GoogleTV app still works fine, just the Roku version seems to be screwed.