Forum Discussion

ioan's avatar
ioan
Roku Guru
4 years ago

My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel

I got several emails reporting this problem so I tried on all my Roku devices and is the same on all of them. I even tried to delete / reinstall the application, but even then, the problem is still t...
Roku Developer Program
mgardner1969's avatar
mgardner1969
Reel Rookie
4 years ago

I am also having this problem.  Even if you try to repurchase the app, it still does not work.

mgardner1969's avatar
mgardner1969
Reel Rookie
4 years ago

The fix is to do a system update for the Roku.  Even if it says it is up to date it still appears to fix the problem.  I did that on five Roku's and it worked on all of them.

  • SDF212's avatar
    SDF212
    Reel Rookie
    4 years ago

    After update. I'm able to use the app again. However, I have noticed that the screensaver functioned is no longer working like it did. Even with IP cam viewer selected as the screensaver, I am still getting the default Roku screensaver if any streaming application is open. If I'm on the home screen and the screensaver comes on I get IP cam viewer.