Forum Discussion

ioan's avatar
ioan
Roku Guru
4 years ago

My paid application IP Camera Viewer Pro, is telling existing customers to purchase the channel

I got several emails reporting this problem so I tried on all my Roku devices and is the same on all of them. I even tried to delete / reinstall the application, but even then, the problem is still t...
Roku Developer Program
Jean_Valjean's avatar
Jean_Valjean
Channel Surfer
4 years ago

Yes, I argued that it was permanent with Roku last year, but they refused to budge. So I purchased it again, $5.29 with tax on January 5, 2021, because I like the application.   Eleven months later, Roku requires I purchase it again, for the third time.  Two technical glitches or a scam?

 

Dennis

ioan's avatar
ioan
Roku Guru
4 years ago
Jean_Valjean wrote:

 requires I purchase it again, for the third time.  Two technical glitches or a scam?

 

I'm pretty sure is a bug on Roku's side. I reported the problem to the developer support, they said that they see the problem and forwarded it to the developers to fix it.