Hi,
I am trying to playback a mkv movie on my ROKU 3. Around 7 seconds into the movie, it stops unexpectedly! I get -3 as errorCode and "An unexpected problem (but not server timeout or HTTP error) has been detected." as errorMsg. It plays fine in VLC, both as network stream and locally. According to the mediainfo below it fulfills the encoding standard set by ROKU.
I have tried to create the mkv without the sound stream and it works! I have tried to extract the sound stream and add it to another movie and it works! I have tried to add another sound stream to the movie and it works! Finally I have tried to extract the sound and merge it again into the same movie - it still doesn't work! I use mkvmerge V9.4.0 64bit to create mkv files.
General
Unique ID : 195167630195914682908700985267381036181 (0x92D3EB16D1AB7CF08EB2BEB8D5F76495)
Complete name : C:\inetpub\wwwroot\test.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 4.00 GiB
Duration : 2 h 3 min
Overall bit rate : 4 655 kb/s
Encoded date : UTC 2016-10-05 14:50:44
Writing application : mkvmerge v9.4.0 ('Knurl') 64bit
Writing library : libebml v1.3.4 + libmatroska v1.4.5
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2 h 3 min
Bit rate : 4 496 kb/s
Width : 1 916 pixels
Height : 784 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 (23976/1000) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.125
Stream size : 3.87 GiB (97%)
Language : English
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : A_AAC
Duration : 2 h 3 min
Bit rate : 157 kb/s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 spf)
Compression mode : Lossy
Stream size : 138 MiB (3%)
Language : English
Default : Yes
Forced : No
Around 10% of the movies I create fails to playback with this same error. Each movie stops at a different time, however the time where it stops is consistent for each movie.
Please help, what can be wrong here?
BTW: Movie can be accessed at:
http://187.188.137.31/test.mkv
