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lallen30
Level 7
‎02-06-2022 12:47 PM

JSON feed updates not displaying on live Roku Channel

I have started working on a Roku channel that was created by a developer that is no longer with our company. We have a web app for uploading videos. It also changes the JSON file for the feed URL. https://clayton-fob-interface.s3.amazonaws.com/FileUpload.json

I made changes on Friday afternoon the changes are showing correctly on when I click preview on our Roku account. On my home Roku TV I searched and installed the app, but the changes are not displaying I have tried to update the channel as well as uninstall and reinstall the channel restarting the tv with each change, but the changes do not display. I read that changes may take 6 hours but it's been 2 days now and it is still showing content from the old JSON file.

This is the first time I have ever worked on a Roku channel/app so I'm sure I am missing something.

Thank you for any help.

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AaronMSpelling
Level 13
‎02-06-2022 02:00 PM

Re: JSON feed updates not displaying on live Roku Channel

yes during weekdays it take about 6 hours ...  but during weekends ..  well Monday would be the "safest"  .... expected date 🙂 

Building a TV Channel can be easy … if you have a right tools ===>> https://tv-channel.info/
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Baradanikto
Level 13
‎02-07-2022 06:49 AM

Re: JSON feed updates not displaying on live Roku Channel

You've got some potential errors in your feed file:

2022-02-07 09:36:31.7311 ERROR 'lastUpdated' field is incorrectly formatted.  Assigning today's date.
2022-02-07 09:36:31.7311 ERROR '00001' contains an incorrectly formatted 'dateAdded'.  Setting date to today's date.
2022-02-07 09:36:31.7311 ERROR '00002' contains an incorrectly formatted 'dateAdded'.  Setting date to today's date.

Per the DP JSON Spec, 'dateAdded' is:

The date the video was added to the library in the ISO 8601 format: {YYYY}-{MM}-{DD}T{hh}:{mm}:{ss}+{TZ}. For example, 2020-11-11T22:21:37+00:00.

For example, your file contains...

2022-02-05T18:12:32.125Z
 
I suggest you correct your date fields and resubmit your feed file.
FREE Windows desktop software for creating BIF (Trick Play), Direct Publisher (MRSS, JSON), and FireTV feeds @ GitHub/rrirower. No programming knowledge required.
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