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Level 7

Issue Service Credit behavior change

I've been using the issue-service-credit endpoint.

Granted, I am still in test mode, so that may have something to do with this behavior, but here is what used to happen when I would use the endpoint to issue a service credit:

And here is what is happening now:

"errorCode": null,
"errorDetails": null,
"errorMessage": "Object reference not set to an instance of an object.",
"status": 1,
"ReferenceId": null

Has something changed with this endpoint recently? In any case, this error is not super descriptive 🙂 Please help - I need to get this working prior to publishing Roku Billing for our channel.

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Level 7

Re: Issue Service Credit behavior change

It appears this has been fixed. No longer getting SQL errors from the issue-service-credit endpoint. However, using this even on a paying account, I don't see a credit in their account. I also made a follow up purchase after the credit and was still charged full price.

Is this endpoint still supported?
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