Roku Developer Program

Developers and content creators—a complete solution for growing an audience directly.
cancel
Showing results for 
Search instead for 
Did you mean: 
adamkaz
Level 7

Issue Service Credit behavior change

I've been using the issue-service-credit endpoint.

Granted, I am still in test mode, so that may have something to do with this behavior, but here is what used to happen when I would use the endpoint to issue a service credit:
{
"errorCode":null,
"errorDetails":null,
"errorMessage":"",
"status":0,
"ReferenceId":"11330"
}


And here is what is happening now:

{
"errorCode": null,
"errorDetails": null,
"errorMessage": "Object reference not set to an instance of an object.",
"status": 1,
"ReferenceId": null
}


Has something changed with this endpoint recently? In any case, this error is not super descriptive Smiley Happy Please help - I need to get this working prior to publishing Roku Billing for our channel.

Thanks!
0 Kudos
1 Reply
adamkaz
Level 7

Re: Issue Service Credit behavior change

It appears this has been fixed. No longer getting SQL errors from the issue-service-credit endpoint. However, using this even on a paying account, I don't see a credit in their account. I also made a follow up purchase after the credit and was still charged full price.

Is this endpoint still supported?
0 Kudos