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uxicorp
Visitor

How do I enroll in Billing Services?

So I click on the link to the Roku Billing Services from the https://developer.roku.com/apps/package?channel page and it takes me straight back to https://developer.roku.com/developer which is a dead end.

I just want to apply for the Billing Services so I can make my channel public.

Guys, your site, files and docs are a royal mess and spiderweb of deadends! You really need to get organized here. Come on!
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6 REPLIES 6
belltown
Roku Guru

Re: How do I enroll in Billing Services?

If you're logged in to your Roku Developer account (https://developer.roku.com/developer), you should see a link that says "Enroll in Roku Billing" under the "My Developer Account" label.
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uxicorp
Visitor

Re: How do I enroll in Billing Services?

Nope. No such link in my developer account. Do I need to be approved for a public channel first?
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belltown
Roku Guru

Re: How do I enroll in Billing Services?

"uxicorp" wrote:
Nope. No such link in my developer account. Do I need to be approved for a public channel first?

That's strange. I don't believe you need any special approval before enrolling in billing.

Here's what I see when I go to my developer home page: http://belltown.tk/RokuAccount.png

You could always try the usual tricks: log out of your account, then using a different browser, try to log in and access the developer page again.
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37mediagroup
Roku Guru

Re: How do I enroll in Billing Services?

An old thread I'm bumping, but I'm having the same issue. UnderMy Developer Info it says "Roku Billing Initiated".  But when I go into the channel submission checklist, I have a red exclamation mark for Monetization?  Everything that links to https://developer.roku.com/enrollment/billing  redirects be back to the general control panel site of https://developer.roku.com/developer?


Seems an infinite loop?  Anyone else encounter this?
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EnTerr
Roku Guru

Re: How do I enroll in Billing Services?

"Pasnow" wrote:
An old thread I'm bumping, but I'm having the same issue. UnderMy Developer Info it says "Roku Billing Initiated".  But when I go into the channel submission checklist, I have a red exclamation mark for Monetization?  Everything that links to https://developer.roku.com/enrollment/billing  redirects be back to the general control panel site of https://developer.roku.com/developer?
Seems an infinite loop?  Anyone else encounter this?

Not likely the same issue. Rather, you are in limbo since you have not completed the enrollment yet, as far as the Co is concerned - did you receive email from "billing@roku.com" titled "Billing Enrollment Initiated"? Check your spam folderses. Did you complete what it asked for and send it back?
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37mediagroup
Roku Guru

Re: How do I enroll in Billing Services?

Thanks, I have not received such an email and sent an email to Roku regarding this. I'll keep you posted and if you think of anything else please let me know.  Also I'll try logging into my PP acct when I'm home and see if any notifications are pending.
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