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Help! Error message while watching Big Brother
I am not able to load the live feeds for Big Brother on CBS All Access. I get an error message: “Unfortunately an error occurred during playback. Please try again. “
Help! This is the only reason I’ve subscribed to CBS All Access!
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Re: Help! Error message while watching Big Brother
I have the same thing. Did you figure it out?
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Re: Help! Error message while watching Big Brother
Same issue for me
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Re: Help! Error message while watching Big Brother
It would probably be best to reach out to CBS directly. Not sure the developers of the CBS Roku channel check these forums.
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Re: Help! Error message while watching Big Brother
Agreeed 10000% I hate this because of this! Where you ever able to figure this out! I just gave up and canceled after months of trying to get it to work!
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Re: Help! Error message while watching Big Brother
Have you go an Ad blocker on your network?
I turned off my Eero Ad blocker briefly, restarted the CBS All Access program which now worked. I then restarted the Eero Ad blocker and the program kept running no issues.
Mel
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Re: Help! Error message while watching Big Brother
It works for me as well. I wonder if there is a way to keep the ad blocker on but allow the cbs ads to pass through. Does anyone know if that is possible?
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Re: Help! Error message while watching Big Brother
How you turn off the ad blocker?