brownsugar
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06-09-2018
03:00 PM
Channel stuck loading
Hello,
Our channel, Brown Sugar, has all of a sudden stopped loading. The last update we published was on 5/17/2018.
Does anyone have any ideas why this might be happening?
Thanks!
Our channel, Brown Sugar, has all of a sudden stopped loading. The last update we published was on 5/17/2018.
Does anyone have any ideas why this might be happening?
Thanks!
1 REPLY 1
renojim
Community Streaming Expert
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06-10-2018
01:48 PM
Re: Channel stuck loading
What are you using for your server? Is there any traffic while it's stuck on loading? I did notice with the v8.1 firmware that if your server's initial response doesn't include the "Accept-Ranges: bytes" header then the Roku won't make range requests and it just starts requesting the entire video.
-JT
-JT
Roku Community Streaming Expert
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Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.