Roku Developer Program

[newchannel]

Roku is currently testing a new channel I am working on and they are helping to figure out the problem.

Meanwhile, I decided to post because perhaps someone else in this forum has gotten the same error using the debugger and found a fix for it.

It occurs on apparently all Roku 3's and on my Roku 2 XS. On my 2 XS the channel plays perfectly but shows the following for only the first video in the xml. The video plays and it continues onto the next one and so on without any problem. But it crashed on all Roku 3's so Roku is looking at it to try and help find the problem. The channel has several videos in a row listed in the xml that plays as a playlist. So, I am certainly curious to learn more about this and find out the results from Roku after they explore it further.

Video #: 0
Video #: 0 The format is not supported or the media is corrupt.
Video #: 0
Video #: 0 The format is not supported or the media is corrupt.
stream started event
Playing Video #: 0

[newchannel]

Okay, so no developers in this forum have ever seen this before??

[destruk]

Or no developers on this forum read the forum every day... Try reencoding the file with more compatible settings?

[newchannel]

Hi,

Even on the other set of coding that gave the error on catbox, reencoding still gives this for the first video in the playlist and only the first one. Waiting to see what Roku says too since they said it is a firmware problem possibly.