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coslandHTV
Level 7

Channel Behavior Analysis timing out with no log

Yesterday we ran Channel Behavior Analysis on our latest Roku build, and it immediately failed all of its checks, timing out when launching the channel, without creating a log.  We also tested Channel Behavior Analysis using a build that passed with no issues last week -- this week it also fails immediately, timing out with no log.  These checks also fail when using Roku debugging tools locally.  One of our engineers identified a bug in the Roku store automation script.  I have filed a ticket with Roku -- so far we've only gotten an automated response.

Anyone else having a similar issue?

3 REPLIES 3
WhizTom
Level 8

Re: Channel Behavior Analysis timing out with no log

We're having same issue.

coslandHTV
Level 7

Re: Channel Behavior Analysis timing out with no log

OP here.  Eventually, our channel behavior analysis just passed when we re-ran it -- we didn't change anything, just re-ran.  It seems like this happens when the https://developer.roku.com/ website is experiencing high traffic.

WhizTom
Level 8

Re: Channel Behavior Analysis timing out with no log

Thanks for the update.

I have 20 apps to upload and so far have gotten ten through by running over and over and over.

 

Here's the response from Roku support:

The workaround at this time is to keep refreshing the page and re-running Channel Behavior Analysis until it provides results.
We will update this thread a soon as we have a permanent fix deployed.

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