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cocotower
Roku Guru

Re: Anyone else that hasn't received Channel Payout yet?

They either stuck to their recent e-mail about going to NET60, or they're late.

Either way, don't lose track of what month is due.  As of 7/10/2024 the revenues earned during MAY are still due.

It goes without saying that you should be keeping books.

 

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ben9000
Streaming Star

Re: Anyone else that hasn't received Channel Payout yet?

It's exactly been 60 days. They have not released yet. It's getting hard to work on Roku. Is there any way we can encourage Roku to release by net15 or by net30

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renojim
Community Streaming Expert

Re: Anyone else that hasn't received Channel Payout yet?

@ben9000, not a chance.  This is Roku we're talking about.  It used to be Net30 and even after they made it Net60 payments generally went out within 30 days.  I received my May payment via Paypal a few days ago.  I'm convinced Roku doesn't care at all about anything except their own ad revenue and they probably think the little guys (like me) are more trouble than they're worth.

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ben9000
Streaming Star

Re: Anyone else that hasn't received Channel Payout yet?

Happy for you that you received yours @renojim 

 

My Payouts came by wire transfer and I think wire transfers came late from PayPal's.

Anyone that gets via wire have got their May 2024?

Re: Anyone else that hasn't received Channel Payout yet?

Have not received my wire/ACH payment either.

ben9000
Streaming Star

Re: Anyone else that hasn't received Channel Payout yet?

Very strange and unethical behaviour, partner success is not responding too.
If they can't manage this Roku pay properly, why don't they allow us to implement third party software for payouts.

Re: Anyone else that hasn't received Channel Payout yet?

Funny how they get their money from the customers credit card instantly but they hold onto it for 2 months.

ben9000
Streaming Star

Re: Anyone else that hasn't received Channel Payout yet?

Yes exactly. They should make a automated payment system just like google and apple have made. Their payouts came by net15.

We pay our employees monthly, pay our servers cost etc monthly and Roku pays us after 60 days.

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ben9000
Streaming Star

Re: Anyone else that hasn't received Channel Payout yet?

Also, if they did not pay by today 31st July, our agreement will be breached.

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steveintheukok
Roku Guru

Re: Anyone else that hasn't received Channel Payout yet?

I haven’t received payment either after not receiving anything last month due to this change to 60 days.

not good.

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