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limebarartist
Binge Watcher

Analytics page never loads for new channel

From Dev Dashboard | View All | Click Channel | Click View Analytics...

https://developer.roku.com/developer-channels/channels )

The analytics page shows "loading" spinner infinitely and never loads.

Cleared browser cache and etc.

Anyone seeing analytics or have suggestion how to clear the issue?

2 REPLIES 2
limebarartist
Binge Watcher

Re: Analytics page never loads for new channel

i reached out to support and they fixed it for me, now getting data.

jfyi

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cocotower
Roku Guru

Re: Analytics page never loads for new channel

The developer dashboard has had problems for years.  **bleep**'s almost as if there's turnover with the designers, though this is just a hunch.  Sometimes the payout data won't refresh for several days, and when it does it's a random time of the day anywhere from 8am to 5pm'ish.  The time/date of many of the reports are that of a foreign country.  That is, the time zone is way off and thus the date can be wrong sometimes, too.

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